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Refund Policy

Refund Policy — No Refunds

The $50 Initial Total-Loss Review fee covers the time, expertise, and manual labor required to evaluate your insurer’s valuation and determine whether a full analysis is recommended.
Because this is a service that begins immediately when documents are received, all payments are final and non-refundable.

Refunds will not be issued under any circumstances, including but not limited to:

  • No undervaluation is found

  • You disagree with the recommendation

  • You expected a full review or written report as part of the $50 fee

  • Your insurer denies or ignores your dispute

  • Your payout does not change

  • You choose not to pursue further services

  • You provided incomplete, inaccurate, or unreadable documents

  • You misunderstood the service being offered

  • Delays caused by missing documents

  • Claim deadlines passing before or after your submission

By submitting payment, you acknowledge that the $50 fee is only for a preliminary review to determine whether a deeper, paid analysis is recommended.

Chargebacks & Disputes

Any chargebacks filed with your bank or credit card company will be disputed with full documentation, including proof of work performed and acceptance of these terms at checkout.

Questions

If you have questions about this Refund Policy, email:
info@totallossvalueexpert.com

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